When are your office hours?

When are your office hours?

Customer Support Hours:

Monday - Friday: 8:00 AM - 5:00 PM PST
Saturday - Sunday: Closed
USPS Holidays: Closed

We are closed on weekends and holidays as observed by the United States Postal Service.
A list of USPS Holidays can be found here!

Please note: Orders placed on weekends and holidays will start processing the following business/working day.

    • Related Articles

    • I entered the wrong shipping address for my order. Am I able to change it?

      If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you.    If your order has already been processed and queued in our shipping system or is already in transit, we unfortunately are ...

    • What should I do if I didn't receive my shipment?

      If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can assist you. We want to ensure that you are able to receive and enjoy your ...

    • When will my order ship out?

      Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Our order cut-off time is 10:00 AM PST, so any ...