COVID-19: Will I still be able to receive warranty assistance and customer support during the pandemic?
Of course! As always, our Customer Support Team is on stand-by (in their respective homes) to address any questions or warranty assistance. Please do not hesitate to contact us through support@legatogolf.com or through our Customer Support Portal, and we’ll do our best to help!
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I entered the wrong shipping address for my order. Am I able to change it?
If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you. If your order has already been processed and queued in our shipping system or is already in transit, we unfortunately are ...
When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Our order cut-off time is 10:00 AM PST, so any ...
What should I do if I didn't receive my shipment?
If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can assist you. We want to ensure that you are able to receive and enjoy your ...
Does the golf balls come with any warranty?
Legato Golf offers a 1-year limited manufacturer warranty on a majority of Legato Golf products. If you would like us to evaluate your purchased Legato golf balls, please send the golf ball(s) with a letter of explanation to the Customer Service ...
What is your golf ball return policy?
All our products have a 30-Day Money Back Guarantee for new and unused products, in its original packaging. Due to the nature of the golf ball usage, opened/used items are not returnable. For more information or to start the return process, please ...